01 Introduction
This Privacy Policy ("Policy") describes how 69jili ("the Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals who visit, register on, or use the 69jili online gaming platform accessible at 69jili.cam (the "Platform"). This Policy applies to all players and users of the Platform, wherever located, with particular relevance to residents of the Philippines.
69jili is committed to the responsible handling of personal data in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Our processing of personal data is also conducted in accordance with applicable PAGCOR requirements for licensed gaming operators.
By creating an account on or otherwise using the 69jili Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal information as described in this Policy. If you do not agree, please discontinue use of the Platform and contact our support team to request account closure.
02 Data Controller
For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for the personal information you provide to 69jili is the company operating the 69jili Platform. As data controller, we determine the purposes and means by which your personal data is processed.
We have designated a Data Protection Officer (DPO) in accordance with NPC requirements. Queries, access requests, and data subject rights requests may be directed to our DPO through the contact channels specified in Section 15 of this Policy. All data subject requests will be acknowledged within five (5) business days and resolved within thirty (30) calendar days, subject to the complexity of the request.
03 Information We Collect
69jili collects personal information that is necessary and proportionate to the purposes set out in this Policy. The categories of data we collect include:
3.1 Registration and Identity Data
- Full legal name as appearing on government-issued identification
- Date of birth (for age verification — 21+ requirement)
- Nationality and country of residence
- Philippine mobile number
- Email address (where provided)
- Username and account password (stored as a one-way cryptographic hash)
3.2 KYC (Know Your Customer) Verification Data
- Government-issued photo ID (Philippine Passport, UMID, Driver's License, PhilHealth ID, Voter's ID, Postal ID, SSS/GSIS Card, or equivalent)
- Selfie or biometric photograph (where requested for enhanced verification)
- Proof of address (where requested)
- Source of funds documentation (where requested for large transactions)
3.3 Payment and Financial Data
- GCash or Maya mobile number registered to your account
- Philippine bank account details (account name, account number, bank name) for bank transfer transactions
- Cryptocurrency wallet addresses (for USDT transactions, where applicable)
- Transaction history: deposits, withdrawals, amounts, timestamps, and payment method references
69jili does not store full credit or debit card numbers on its systems. Payment processing is handled by certified third-party payment service providers who maintain their own PCI-DSS compliance obligations.
3.4 Gaming Activity Data
- Game session records: games played, bet amounts, game outcomes, session timestamps
- Bonus usage: promotions activated, wagering progress, bonus expiry
- VIP and loyalty program tier, points balance, and redemption history
- Responsible gaming tool settings: deposit limits, loss limits, self-exclusion status
3.5 Technical and Device Data
- IP address and approximate geographic location derived therefrom
- Device type, operating system, and browser or application version
- Session identifiers and authentication tokens
- Platform interaction logs: pages visited, features used, click patterns
3.6 Communication Data
- Customer support chat transcripts and email correspondence
- Promotional marketing consent status and preferences
- Feedback, survey responses, and complaint records
04 How We Collect Data
69jili collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Directly from you | Account registration form, KYC document upload, deposit/withdrawal forms, support chat, survey responses |
| Automatically from your device | IP address logging, session cookies, browser fingerprint data, game session telemetry |
| From payment service providers | Transaction confirmation references from GCash, Maya, BPI, BDO, and other integrated payment channels |
| From identity verification providers | KYC verification outcome and risk score from third-party identity verification services, where applicable |
| From regulatory authorities | Sanctions screening data from AMLC and other Philippine regulatory databases as required by law |
05 Purposes of Processing
69jili processes your personal data for the following purposes:
- Account creation and management: Registering your account, verifying your identity and age, maintaining your account profile, and enabling access to the Platform's gaming services.
- Payment processing: Processing deposits, verifying payment sources, processing withdrawal requests, and maintaining transaction records in accordance with Philippine financial regulations.
- Regulatory compliance: Meeting obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the DPA 2012, and other applicable Philippine laws and regulations, including the production of transaction reports to the Anti-Money Laundering Council (AMLC) where required.
- KYC and fraud prevention: Verifying the identity and age of Players, detecting and preventing fraudulent activity, account sharing, bonus abuse, and unauthorized transactions.
- Game services delivery: Providing access to real-money games, recording game outcomes, managing bonus wagering progress, and resolving gaming disputes.
- Responsible gaming: Administering deposit limits, loss limits, self-exclusion requests, reality check notifications, and other player protection tools.
- Customer support: Responding to queries, resolving complaints, and maintaining support communication records.
- Security and integrity: Detecting and preventing cyber threats, unauthorized access, collusion, and other integrity violations affecting the Platform.
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only to Players who have consented to receive such communications, and only through channels they have opted into.
- Platform improvement: Analyzing aggregated and anonymized usage data to improve the Platform's performance, game library, payment processes, and user experience.
06 Legal Basis for Processing
Under the Data Privacy Act of 2012, 69jili processes personal data on the following legal bases:
- Contractual necessity: Processing necessary to perform our contractual obligations to you as a registered 69jili account holder, including account management, game access, deposit processing, and withdrawal handling.
- Legal obligation: Processing required to comply with our obligations under Philippine law, including PAGCOR licensing conditions, AMLA reporting requirements, KYC regulations, and NPC directives.
- Legitimate interests: Processing for fraud prevention, platform security, and abuse detection, where these interests are not overridden by your data protection rights.
- Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw this consent at any time by contacting our support team, without affecting the lawfulness of any processing carried out prior to withdrawal.
07 Data Sharing and Disclosure
69jili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following circumstances:
7.1 Regulated Disclosures
We are required by Philippine law to share certain player data with regulatory and law enforcement authorities, including PAGCOR (for licensing compliance), the Anti-Money Laundering Council (AMLC) (for suspicious transaction reporting), the National Bureau of Investigation (NBI) or Philippine National Police (PNP) (pursuant to valid legal process), and the National Privacy Commission (NPC) (in the event of a notifiable personal data breach).
7.2 Payment Service Providers
Transactional data (including your name, mobile number, and transaction amounts) is shared with GCash, Maya, BPI, BDO, Metrobank, Coins.ph, 7-Eleven CLiQQ, and other integrated payment service providers solely for the purposes of processing your deposits and withdrawals. These providers are contractually bound to process such data only for payment purposes and to maintain appropriate security measures.
7.3 Game Content Providers
Aggregated game session data (session ID, bet amount, game outcome) is shared with licensed third-party game studios and live dealer operators for game integrity verification and RNG audit purposes. These providers do not receive personally identifiable registration or payment data beyond what is technically necessary for session management.
7.4 Identity Verification Services
Where third-party KYC verification services are used, the relevant identification documents and biometric data submitted during the KYC process are shared with those providers. All such providers are subject to contractual data protection obligations and are required to process KYC data only for identity verification purposes.
7.5 Professional Advisers
Personal data may be shared with the Company's legal advisers, auditors, and compliance consultants where strictly necessary for the provision of professional services, subject to professional secrecy obligations.
08 Cookies and Tracking Technologies
The 69jili Platform uses cookies and similar tracking technologies to provide a functional and secure gaming experience. Cookies are small text files stored in your browser when you visit the Platform.
| Cookie Type | Purpose | Can be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, CSRF protection | No — required for the Platform to function |
| Functional | Language preferences, game lobby layout, last-used payment method | Yes — via browser settings |
| Analytics | Aggregated page visit data, feature usage patterns, error logging (no PII) | Yes — via browser settings or opt-out |
| Security | Bot detection, fraud signal collection, suspicious behavior flagging | No — required for platform security |
Players can manage cookie preferences through their browser settings. Note that disabling functional cookies may affect the Platform's usability, and disabling security-related cookies may restrict access to certain features. 69jili does not use cookies for the delivery of third-party advertising on the Platform.
09 Data Retention
69jili retains personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes or enforce our agreements. Specific retention periods applicable to 69jili's operations include:
- Account and registration data: Retained for the duration of the account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
- KYC verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with AMLA regulations.
- Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, consistent with Philippine Anti-Money Laundering Act requirements.
- Game session logs: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.
- Customer support records: Retained for three (3) years from the date of resolution of the relevant query or complaint.
- Marketing consent records: Retained for the duration of any consent-based marketing activity and for two (2) years following withdrawal of consent.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data.
10 Data Security
69jili implements a layered security framework to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our technical and organizational security measures include:
- Transport Layer Security (TLS 1.2/1.3): All data transmitted between your device and 69jili servers is encrypted in transit using industry-standard TLS protocols.
- Password hashing: Account passwords are stored exclusively as salted cryptographic hashes using a strong one-way hashing algorithm. Plain-text passwords are never stored or retrievable.
- Two-factor authentication (2FA): SMS-based 2FA is available for all accounts and is strongly recommended for enhanced login security.
- Access controls: Access to personal data within 69jili's systems is restricted to personnel with a documented operational need, on a least-privilege basis. All internal data access is logged and audited.
- Data-at-rest encryption: Sensitive data categories, including KYC documents and payment account details, are encrypted in storage.
- Regular security reviews: The Platform undergoes periodic security assessments and penetration testing to identify and remediate vulnerabilities.
- Personal data breach procedures: In the event of a personal data breach that is likely to result in harm to affected individuals, 69jili will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected Players without undue delay, in accordance with DPA 2012 requirements.
11 Your Data Subject Rights
Under the Data Privacy Act of 2012, registered Players have the following rights with respect to their personal data held by 69jili. These rights may be exercised by contacting our Data Protection Officer through the channels specified in Section 15:
Right to Access
Request a copy of the personal data 69jili holds about you, along with information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held about you, subject to identity verification.
Right to Erasure
Request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
Right to Object
Object to the processing of your data for direct marketing purposes. Marketing-related processing will cease promptly upon receipt of a valid objection.
Right to Data Portability
Request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights under the DPA 2012 have not been respected.
All data subject rights requests will be processed within thirty (30) calendar days. The Company reserves the right to decline requests that are manifestly unfounded, repetitive, or would require the destruction of data that must be retained under Philippine law.
12 Children and Minors
The 69jili Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately take steps to delete that data and terminate the associated account.
Parents and guardians who believe that a minor may have registered on the 69jili Platform should contact our support team immediately. We will investigate and take appropriate action, including account closure and deletion of the minor's data, as quickly as possible.
13 International Data Transfers
Some of the third-party service providers used by 69jili — including game studios, payment verification services, and cloud infrastructure providers — may process personal data on servers located outside the Philippines. Where such transfers occur, 69jili ensures that appropriate safeguards are in place in accordance with NPC requirements, including contractual data protection clauses that impose obligations on the receiving party equivalent to those applicable under Philippine law.
In all cases, international data transfers by 69jili are limited to the minimum data necessary for the specific operational purpose and are subject to the security controls described in Section 10 of this Policy.
14 Changes to This Privacy Policy
69jili may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. The effective date of the current version is displayed at the top of this page.
Material changes to this Policy — particularly those that affect how we use your personal data or reduce your rights — will be communicated to registered Players via on-site notification, email, or both, at least seven (7) calendar days before the change takes effect. Minor updates, such as clarifications or corrections that do not materially affect your rights, may be implemented without advance notice.
Continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of and agreement to the revised terms. Players who do not agree with any material change are entitled to close their account and request deletion of their data (subject to mandatory legal retention obligations) before the change takes effect.
15 Contact and Data Protection Officer
For all data privacy inquiries, personal data access requests, data subject rights exercises, or to contact the 69jili Data Protection Officer, please use the following channels:
24/7 Live Chat: Available directly on the 69jili Platform for immediate queries.
Data Privacy Email: [email protected] (plain text — not a clickable link)
Response Time: Acknowledgment within 5 business days; resolution within 30 calendar days.
If you are not satisfied with the Company's response to a data privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters under the DPA 2012.
Why Your Data Is Safe with 69jili
Six commitments that define how 69jili handles the personal information of every Filipino player on the platform.
SSL / TLS Encryption
Every piece of data exchanged between your device and the 69jili platform travels over TLS 1.2/1.3 encrypted connections. Your login credentials, payment details, and gaming activity are protected against interception at the transport layer.
No Data Sales — Ever
69jili does not sell, lease, or trade your personal information to data brokers, advertising platforms, or any other commercial third parties. Your data is used exclusively to operate your gaming account and meet our Philippine regulatory obligations.
DPA 2012 Compliance
Our data practices are aligned with the Data Privacy Act of 2012 and NPC issuances. A designated Data Protection Officer oversees compliance. All data subject rights requests — access, rectification, erasure — are processed within 30 calendar days.
Password Hashing — No Plain Text
Account passwords at 69jili are stored exclusively as salted one-way cryptographic hashes. No 69jili employee or system can retrieve your actual password — making stolen database records useless to any attacker who obtains them.
Minimal Retention Periods
Personal data is retained only for as long as legally required — primarily five years for financial and KYC records under AMLA — and is then securely and permanently deleted. We do not hold data beyond its necessary retention period.
Your Data, Your Rights
You can access, correct, or request deletion of your personal data at any time. You can withdraw marketing consent, request your data in portable format, or file a complaint with the National Privacy Commission. These rights are yours and 69jili will honor them.
Play at 69jili — Your Data is in Good Hands
Now that you understand how 69jili handles your personal information, you can play with confidence. Transparent policies, Philippine regulatory compliance, and genuine data security — all in place before you even place your first bet.
Must be 21 years of age or older to participate. Play responsibly.